Most of the complaints homeowners have about builders are not about brickwork. They are about not knowing what is happening, a price that moved, and nobody answering the phone in week nine.
Capital Craft was set up to run domestic jobs the way commercial sites are run, without the commercial overhead: a proper programme, one person responsible, written variations, and a specification you can hold us to.
We work on residential property only, across South-East London and Kent, on eight types of job. That limit is what makes the rest of it possible. We already know what is behind the plaster on a Brockley villa, which Building Control team covers Bromley, and which brick merchant has the right stock in the yard this week.
What we will tell you before you spend anything
Whether the roof height works. Whether you are in a conservation area or under an Article 4 direction. Whether the chimney breast somebody removed in 1998 is a problem. And when the honest answer is that the project is not worth doing, we say that too.
30+years of building experience
Our project management team brings over 30 years of combined experience in the building industry, with extensive knowledge across residential construction, renovations, extensions and refurbishment projects.
That is what sits behind every programme we set and every fixed written quotation we issue.
Four things we do not compromise on
One site manager, start to finish
You get a name and a mobile number on day one and the same name at handover. Nothing is subcontracted to a project manager you have never met.
Priced properly, not optimistically
A low quotation that grows is worse than an honest one that holds. We price the work we can see and we tell you where the risk sits before you sign anything.
The house comes back tidy
Dust screens between the works and the rest of the home, the site swept before the team leaves, and the skip off your neighbours drop kerb.
Paperwork in one pack
Building Control completion certificate, structural calculations, electrical certificate, and every manufacturer warranty registered in your name.
- Structural calculations by a chartered engineer
- Building Control sign-off on every structural job
- Party Wall notices served on your behalf
- Fixed written quotation before we start
Five stages, in this order, every time
The order matters more than the speed. Most of what goes wrong on a domestic build goes wrong because somebody skipped stage two.
- 01
Site visit and measure
We come to the property, take levels and dimensions, look at the drains, the roof line and the party walls, and tell you honestly what is and is not possible.
- 02
Drawings and approvals
Our architectural technician and structural engineer produce the drawings and calculations. We submit for planning or permitted development, and handle Building Control and Party Wall notices.
- 03
Fixed written quotation
A full specification priced line by line, with a start date and a programme. No provisional sums hiding the real cost, and no day rates that drift.
- 04
On site
One site manager, one number to call. Weekly updates with photographs, a tidy site every evening, and a dust screen between the works and the rest of your home.
- 05
Sign-off and aftercare
Building Control completion certificate, structural calculations and all guarantees handed over in one pack. We return at six months to check the finishes and settle anything that has moved.
Tell us what you are trying to do with the house.
We will come out, measure up and tell you honestly whether it works. The site visit and the written quotation are free, and there is no obligation attached to either.